by Matt Anderson, Henning Hagen, and Gregor Harter
The secret to profitability on the Internet has finally arrived in an innovative blend of social media, Web mobility, and creative e-commerce applications.
An analysis of attitudes and spending reveals a return to traditional values, driven by consumers searching for quality, affordability, and connection.
The former chairman of the board of France Télécom says telecommunications companies must outpace — or be inundated by — the coming explosion in data traffic.
Research
by
NYU
Stern’s
Center
for
Sustainable
Business
and
PwC
highlights
the
differences
between
messages
that
connect
with
customers
and
those
that
miss.
Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.
These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.”
Pay, incentives, and benefits haven’t significantly changed for decades, but people’s preferences have. Employee compensation needs a rethink if companies are to attract and retain talent.